Ease the Burden for Families and Individuals
Struggling this Holiday Season.
As we get closer to the holidays families and individuals are reaching out to us for help. We need your support to make sure we can be there when they do.

Northshore Auto Mall is a proud partner of Sponsor a Family.

Sponsor a Family/Donate
Sponsor a Family Signup is now closed. This year, we’ve seen a tremendous response to our Sponsor a Family program and thanks to this outpouring of support from our community, all individuals and families signed up will be receiving a basket of personalized gifts, toys and grocery gift cards so they can celebrate the holidays with their loved ones. Thank you!
You can still make a huge difference for people that need support by donating today. Click the link below to donate.
Gift Basket Drop-off Day Information
Gift basket drop-off day is Monday, December 15th, from 10am to 7pm at the Christmas Bureau in our Community Hub.
Gift Basket Check List:
- Your completed tax receipt form and receipts (if you are unable to submit these online)
- Holiday gift basket with contents wrapped and ready to go
- Client family’s ID number clearly marked on the outside of your gift basket. Please follow the one-box rule – if all items don’t fit in one box, clearly mark additional box(es) with ID number, and indicate number of boxes included (ie. 1 of 3, and 2 of 3 etc.)
- Gift receipts included, in case items need to be exchanged
- Grocery gift cards in an individual envelope clearly marked with your family’s ID number separate from the gift basket
Christmas Bureau Location
The Christmas Bureau is located at the Family Services of the North Shore Community Hub in Capilano Mall, 943 Marine Drive, 2nd floor, North Vancouver. The entrance is on the upper floor of the former Sears department store via the P2 parking garage off Hanes Avenue (look for the four brightly coloured doors and Family Services of the North Shore signs along the far west wall).
If you have any questions related to sponsoring a family please call 604-984-9627 or christmas@familyservices.bc.ca
If you have any technical issues with our online donation form please contact Rebecca Elgood at 236-990-8760 or relgood@familyservices.bc.ca