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Work With Us

At Family Services of the North Shore, we are committed to excellence in everything we do. We believe communities must take care of their most vulnerable – and we are changing lives together, both now and for generations to come.

When you work with us, you’ll join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.

Current Opportunities

Christmas Bureau Coordinator

Every year Family Services of the North Shore brings together more than 700 volunteers and donors, to provide holiday baskets, grocery gift cards, and toys to low income members of our community.  This important role is in place October – January, and supports our Manager, Volunteer and Community Engagement to ensure the successful execution of our comprehensive annual Christmas Bureau program.

Additional details on this position , along with application details are found here.

Counsellor – Stopping the Violence Program (3-days/21 -hours per week)

The Stopping the Violence program delivers counselling services to women who have experienced intimate partner violence, sexual abuse and / or childhood abuse, as well as trafficked women.  Services are primarily delivered to individual clients but will also include some group work. 

Additional details on this position , along with application details are found here.

Balance and flexibility

We understand the competing responsibilities of modern life. In every role, we will support both your commitment to our community and the very real need to take care of your family. We also understand that in order to take care of others, you must first take care of yourself. At Family Services of the North Shore, you can do both. We aim to provide a sustainable model of work-life balance across all our programs and services.

Our Culture

In all our activities and interactions, Family Services of the North Shore will be:

Openhearted and daring
We will have sensitivity and openness to others, combined with courage and a willingness to challenge ourselves to be innovative.

Honouring the value of all people
We will treat people with respect and honour, elevating the innate value of every human being.

Believing in the best future for everyone
We will envision the best possible trajectory for people’s lives, no matter where they are and what they are facing.

Mindful of our biases
We will practice self-awareness and self-reflection as we seek to engage others.

Committed to excellence
We will set high standards and bring the best of ourselves to work every day.

Our Impact

On an annual basis we serve:

    • Over 10,400 individuals
    • Close to 3,000 children

We provide more than 11,300 hours of counselling (including low- and no-fee services). Our volunteers also provide nearly 9,000 hours of service.

We believe equity and inclusion enrich our communities. People within a community bring fresh and useful perspectives and contributions to enhance the development of all.– Family Services of the North Shore team member




At Family Services of the North Shore, we are committed to being inclusive and equitable in relationship to the people, organizations, and communities we serve. We strive to create an environment of inclusion for all.

Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

Clinical Counselling Graduate Internship

At Family Services of the North Shore, we offer a comprehensive internship program for Master’s-level counselling and social work students who need to complete their practicum and professional registration requirements.

The 10-month program gives our interns the opportunity to gain knowledge and experience within a community-based counselling agency, while enabling the agency to continue its tradition of providing in-depth, affordable counselling services to North Shore residents.

Under the guidance of an individual supervisor on our staff, each intern is fully involved in all aspects of the counselling process and may work with individual adults and/or children and assist in group facilitation.

If you are passionate, self-motivated, able to commit to the entire 10-month program, have a growth mindset, and are inclusive and welcoming of the diverse community we serve, we encourage you to apply.

Please be advised that we will not be offering any practicum placements in our “Graduate Internship Program” for the 2020-2021 academic year.  During this period we will be restructuring and expanding our internship program in our continued commitment to deliver excellence in the training, supervision, and development of professional clinical counsellors.  We will be accepting applications for the 2021-2022 academic year beginning December 1, 2020.  Please check in with our website periodically for updates.

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