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We’re here to help you celebrate the holidays

Many of us have had financial struggles in our lives. Many of your North Shore neighbours have struggled, too, and they want to help you to celebrate the holidays with your family.

If you’re unable to afford the holidays and would like to participate in the Christmas Bureau, our community is here to help you. Many of the families who now give back to the Christmas Bureau were participants at some point in their lives, too.

If you are a new client to the Christmas Bureau, please apply here Apply If you are already a Christmas Bureau client, we will be calling you within the next few weeks. Do not apply here. Please call the Christmas Bureau at 604-984-9627 for more information. If you’d like to support the Christmas Bureau, please visit our donor or volunteer pages.

How the Christmas Bureau works

Our Christmas Bureau volunteer team is here to help you in a few different ways:

The Toy Shop – You can choose new, donated toys and gifts for your children ages 18 and younger. We know that toys and gifts for children are expensive, and The Toy Shop is a place where you can select a present that you can give to your child yourself. 
* This year, due to COVID-19, our volunteers will do the toy shopping for you. 

Holiday gift baskets – You can also choose to receive a basket filled with grocery gift cards, wrapped presents for each member of your family, and other festive items.  Our community understand that holiday time can be difficult and expensive, and they want you to have what you need to celebrate the season with your family.

Do I qualify for support?

If you live on the North Shore and will be home for the holidays, please email christmas@familyservices.bc.ca to learn more.

Once you’ve completed the form, please call 604-984-9627 to schedule an interview with us. This will help us to make sure that we understand your family’s needs and wishes. To this interview please bring the following documents:

  • Completed Christmas Bureau application form
  • Proof of income (recent pay stubs or most recent income tax Notice of Assessment)
  • Proof of address (telephone, gas, or hydro bill)
  • B.C. Care Cards for each child (if applicable)

Thanks to the support of our donors and volunteers, there is no cost for this service.

Applications now available online. Please apply here.

When can I apply?

The Christmas Bureau is now accepting applications. If you are a NEW client, please apply here. If you are a returning client, please call the Christmas Bureau at 604-984-9627. 

If you have any questions, please contact the Christmas Bureau at 604-984-9627 or

Email Us